Video Lesson

A stressful shopping day

than me, so you've got no excuse. [laughter] I'm wrapped up nicely. >> Yeah. >> How's your day been going so far? >> Yeah, good. A little bit stressful. >> Oh, really? >> Yeah....

Course: Confident real-life conversationsSection: Christmas conversations in BrightonSubtitles: en

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43 subtitle cues

6:01

clothes

6:01

than me, so you've got no excuse.

6:02

[laughter] I'm wrapped up nicely.

6:05

>> Yeah.

6:06

>> How's your day been going so far?

6:07

>> Yeah, good. A little bit stressful.

6:09

>> Oh, really?

6:10

>> Yeah.

6:10

>> Christmas period stress.

6:12

>> Yeah, just work's been kind of crazy

6:14

busy.

6:15

>> Okay. Where do you work?

6:17

>> In IKEA.

6:18

>> Oh, really? That can be stressful, I

6:21

guess.

6:21

>> Yeah. So, it could just be very busy.

6:24

>> Yeah. Right. And um what what part of

6:26

IKEA? What's your kind of job role? I

6:28

just do customer service, so I just talk

6:30

to people all day.

6:32

>> And how are people today?

6:33

>> Uh, people today are okay, actually. All

6:35

right.

6:36

>> It's just it's just that there's a lot

6:38

of them.

6:38

>> Okay. What's your like typical kind of

6:41

customer complaint or customer call that

6:43

you get?

6:44

>> Um, at the moment it's that it's way too

6:47

hot in the building, which is the one.

6:50

>> Oh, really? People who are shopping in

6:52

>> Yes. [laughter]

6:54

And the second one we get a lot is that

6:57

they hate self-service machines.

6:59

[laughter]

7:01

>> So, what have you got planned tonight

7:02

then? Friday night.

7:04

>> Well, you're probably pretty chill to be

7:06

honest. Um, we said we'd throw the

7:08

option of maybe going out

7:10

>> as an option potentially. Might consider

7:12

it. See where our energy levels are.

7:13

>> We've got some

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