Support
Contact Sublex
Need help with your account, subscription, or learning progress? Reach out and we will point you in the right direction.
Need a hand? Use the button below to start an email to support.
Use email to reach the Sublex support inbox.
What to include
- The email address linked to your Sublex account.
- A short description of the issue.
- Your device type and platform if the problem is happening in the app.
- Screenshots or recordings if they help explain the problem.
Common reasons to contact us
- Billing or subscription questions.
- Account access problems.
- Bug reports or unexpected behavior.
- Questions about lesson progress or saved vocabulary.