Asking about return policies

4:55

buy something,

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can I return it to

4:56

>> You can, normally within a month. Within

4:59

a month? Okay, that's really good.

5:01

Hi. Hiya. How's it going? You all right?

5:04

>> Yeah, good, thank you. How are you?

5:06

Yeah, I'm pretty good. Um do you have a

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favorite duck? I do. It's on the bottom

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shelf down there, it's the peacock.

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Something about it, it's my favorite.

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This one here?

5:15

>> Yeah.

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>> [laughter]

5:16

>> What sizes does it come in?

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>> So, let's have a look. So, we have four

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sizes, small, medium, large, and extra

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large.

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>> was maybe a bit, I don't know. Bit big?

5:25

>> That's too big for me.

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>> That's a large, which is 59 cm. Uh-huh.

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So, let's see if I can find the next

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size down for you. And this worker's

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jacket

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>> Yeah.

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>> behind you, this like camel colored one.

5:36

Um what size is that? That is a uh let

5:40

me have a look. It's a small. It's a

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small. Do you What sizes do you have

5:44

We We generally go from small up to an

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extra large or even a double extra

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large. Does it come in different colors

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on the color? That particular one, no,

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but we do have many worker jackets in

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various colors. And can I return it if

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it doesn't fit if I take it home and it

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doesn't fit, can I bring it back?

6:01

>> Yeah, absolutely. Yeah, within like a

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month if you have the receipt as well,

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it's no problem to exchange or refund.

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What's the difference between